Frequently Asked Questions
Please read our FAQ before sending us a message.
It will depend on the location of the customer, but you always can see the shipping fees.
In zelonn we try always to give the opportunity for the cutomer to pay the method availabe in their country. that is why we have most of the payement method int he world.
It will depend on the location of the customer, we always do our best do deliver as soon as possible. but normally not more that 14 working days if it more we will compensate the customer.
We have taken all of the measurement availabe to insure that you payement is safe. and we follow the EU rules to ptotect the cutomer date.
Our team in zelonn will take the necessary step to fill the order. and keep the customer up to date with the status of the order.
Yes, you will receive an email after the payement with the detail of your order, attacked with the invoice.